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  • Careers at Trilogy

    We're always looking for great people. Check out our current openings.

     

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Accounts Receivable

    Corporate Office - Houston, Texas

    Position Description:

    We are looking for someone that can work in a fast paced environment and meet deadlines. They should be detail oriented, be a self-starter, creative in solving problems, and work well with others including customers in a team environment. They will be performing some of the following tasks:

    • Billing and collections for 5,000+ customers and growing
    • Billing from 3 rd party vendors
    • Credits/Adjustments
    • Handle customer calls and concerns
    • Depositing and applying checks
    • Processing credit cards

    Previous experience in the waste industry is preferred, but not required.
    Experience with any waste billing application such as Tower/AMCS or similar waste industry applications is preferred.

    • Experience with Microsoft Suite of products (especially Excel)
    • Ability to work independently

    Send cover letter and resume to: hr@trilogymedwaste.com

    Customer Care Representative

    Corporate Office - Houston, Texas

    Position Description:

    Are you looking to join a team that rewards and promotes top performers? Would you enjoy working for a reputable, environmentally- conscious company? If so, join Trilogy, where we encourage team members to develop their skills and be innovative. Trilogy rewards hard work with competitive pay, paid time off and paid holidays, good work-life balance and 100% paid medical insurance. At Trilogy, our company culture is built on a foundation of respect, diversity, commitment, and partnership. Be our newest team member!

    As a Customer Care Representative you will:

    • Provide outstanding customer service at all times to customers
    • Ability to multi-task with phone and computer 
    • Strengthen clients’ brands by responding to customer inquiries, processing requests, resolving complaints, and always striving to surpass expectations 
    • Update CRM with client record changes, note entries, and workflow case to completion 
    • Escalate customer issues to manager as appropriate 
    • Ensure quality of service on all phone calls 
    • Adhere to company policies and responsibly manage time & attendance 
    • Assist in other departments as needed 

    Position Requirements:

    • College degree preferred or some college course work completed 
    • 2+ years of experience in a customer service or related role 
    • Solid verbal communication skills with a professional telephone etiquette 
    • Basic math, reading, writing, organizational skills, and problem solving capabilities 
    • Proficient at Word and Excel
    • Meet background verification requirements 

    Send cover letter and resume to: ebailey@trilogymedwaste.com

    Warehouse Production / Dock Workers

    Port St. Lucie - Florida

    Primary Job Responsibilities:

    • Unload waste containers from incoming vehicles as well as perform separating and segregation tasks.
    • Follow and perform required vehicle decontamination duties.
    • Properly stage and/or stack waste containers for scanning and manifest record keeping purposes.
    • Place containers on tub wash line for cleaning and decontamination.
    • Operate tub wash unit, remove clean tubs from wash unit, inspect tubs and stack for loading onto assigned vehicle.
    • Reload clean containers on vehicle and communicate to plant manager when the vehicle is ready to be moved from dock area.
    • Ensure plant housekeeping remains clean, organized and immediately addressed (i.e. spills are cleaned up, floors are dry and debris removed from plant floor, etc.).
    • Review, adhere and monitor safety guidelines of work being produced and report unsafe conditions to management.
    • Actively participate in training activities to gain knowledge and skills to complete job responsibilities.
    • Responsible for following company policies and procedures.
    • Perform other plant operations as assigned.

    This position requires working in an environment where exposure to temperature changes and weather conditions occur often. Physical demands require daily movements of standing, walking, reaching, bending, kneeling, and climbing. Occasionally requires carrying and/or lifting objects weighing 50-100 pounds.

     

    Send cover letter and resume to: doug@biowastefl.com

     

    Accounting – Accounts Payable Clerk

    Corporate Office - Houston, Texas

    Position reports to: Assistant Controller / Accounts Payable Supervisor.

     

    Trilogy Medwaste, Inc. is growing and due to this growth, Trilogy is looking to hire an Accounts Payable Clerk at our Corporate Headquarters in Houston, Texas. This position with work with our Accounts Payable & Accounting team. In this role, you will be interfacing with all levels of Management from field operations to the CFO. One of the primary responsibilities will be the integration of newly acquired Companies onto our Great Plain accounts payable system. Attention to detail is important and the ability to understand our accounting structure and educate others on Trilogy’s Chart of Accounts is critical. The environment, while relaxed, is one in which each position has an impact on how well the Accounting group can produce, timely and accurate financial statements.

     

    KEY RESPONSIBILITY AREAS

    Accounts Payables

    • Process Invoices in Great Plains in accordance with Corporate Policy
    • Enforce Accounts Payables controls and processes (approvals, 1099 requirements, W9, proper treatment and limits of authority)
    • Scan, make copies, research and file Accounts Payables.
    • Reconcile Vendor Statements to outstanding payables.
    • Integrate newly acquired company’s A/P, by introducing Trilogy’s invoice coding structure.
    • Develop, run and analyze tracking reports as required with Great Plain through Smartlists

    POSITION COMPETENCIES

    Technical:

    • Minimum of two years Accounts Payable Experience required
    • Experience with Great Plains or large ERP system a plus
    • Attention to detail required
    • Waste Experience is a plus
    • Experience in Microsoft Suite including Excel and Powerpoint

    Interpersonal:

    • Comfortable in a fast pace, a new company start up environment
    • Work well with team members
    • Good Attitude
    • Ability to contribute

     

    Send cover letter and resume to: hr@trilogymedwaste.com

     

    Accounting – Collections Specialist

    Corporate Office - Houston, Texas

    Position reports to: Collections Manager

     

    Trilogy Medwaste, Inc. is growing and due to this growth, we are looking to hire a Collections Specialist for our Corporate Headquarters in Houston, Texas. In this role, you will be coordinating the collection of outstanding A/R. This will include both newly acquired legacy companies as well as invoices billed in Trilogy’s fully automated system, Navusoft. To be effective this individual must be able to communication effectively in both oral and written form. In addition, the position requires the ability to work independently interfacing with all levels of Management from Field Operations to the Executive Team. One of the primary responsibilities will be to be the point person for the Company’s collection efforts. Attention to detail and organization skills are a must. Office culture is relaxed, but the expectation is that each position plays an important role in the Company deliverables. A successful candidate must have the ability to operate effectively in a fast-moving environment as well as the desire to contribute to a hard working team dynamic..

     

    KEY RESPONSIBILITY AREAS

    A/R Collection

    • • Make outbound collection calls in a professional manner while keeping and
      improving customer relations
      • Minimize bad debt risk and maximize accounts receivable (AR) collections
      • Monitor AR aging reports and contact delinquent customer accounts for payment
      • Negotiate customer disputes to resolution and document root cause
      • Establish payment arrangements with customers, maintain detailed records of all collection call activity and conduct timely follow-up to maximize cash collections
      • Respond to internal/external customer inquiries regarding status of customer accounts
      • Interact regularly and communicate effectively with customers, colleagues, sales personnel, and management regarding credit issues, policies, and procedures to ensure mutual understanding and positive customer experience
      • Maintain accurate credit and collections files and notes for each customer
      • Take credit card payments over the phone

    POSITION COMPETENCIES

    Technical:

    • Minimum of three years A/R Collection experience required
    • Experience with large ERP system a plus
    • Strong written and verbal skills
    • Experience in Microsoft Suite including Excel and Powerpoint
    • Knowledge of cash applications and collections procedures
    • Experience at reading A/R aging reports
    • Ability to use fundamental arithmetic (e.g. averages and percentage)

    Interpersonal:

    • You need to be comfortable in a fast pace, new company start up environment
    • Work well with team members
    • Good attitude, ability to contribute
    • Customer service experience a plus
    • Work without direct supervision
    • Attention to detail
    • High productivity with a sense of urgency
    • Excellent time management, follow-up and follow-through

     

    Please send your resume and cover letter to Rachael Guerrero at rguerrero@trilogymedwaste.com

     

     

    Route Driver

    Hendersonville, Tennessee

    Position reports to: Facility Manager

     

    Trilogy MedWaste is currently looking for a motivated and experienced route driver to join the team. All applicants must have the ability to consistently lift containers weighing up to 60 lbs., experience in driving box trucks or comparable vehicles in a metropolitan setting along with great customer service skills.

     

    Applicants must have a clean driving record and pass a criminal background check. This position does not require a CDL license, however an F-Endorsement and DOT Medical Card are desired.

     

    This is a full-time position with 100% of employee's medical benefits covered by the company. We offer competitive pay based on the experience of the hire, paid time off (Vacation/Sick Time/Holiday Pay) and much more.

     

    Our company is growing fast, and we are looking for professional and reliable personnel to grow with us!! Applicant must email their resume with current contact information to lklaassens@trilogymedwaste.com