Join A Winning Team!

Position Description:

Are you looking to join a team that rewards and promotes top performers? Would you enjoy working for a reputable, environmentally- conscious company? If so, join Trilogy, where we encourage team members to develop their skills and be innovative. Trilogy rewards hard work with competitive pay, paid time off and paid holidays, good work-life balance and 100% paid medical insurance. At Trilogy, our company culture is built on a foundation of respect, diversity, commitment, and partnership. Be our newest team member!

As a Customer Care Representative you will:

• Provide outstanding customer service at all times to customers
• Ability to multi-task with phone and computer 
• Strengthen clients’ brands by responding to customer inquiries, processing requests, resolving complaints, and always striving to surpass expectations 
• Update CRM with client record changes, note entries, and workflow case to completion 
• Escalate customer issues to manager as appropriate 
• Ensure quality of service on all phone calls 
• Adhere to company policies and responsibly manage time & attendance 
• Assist in other departments as needed 

Position Requirements:

• College degree preferred or some college course work completed 
• 2+ years of experience in a customer service or related role 
• Solid verbal communication skills with a professional telephone etiquette 
• Basic math, reading, writing, organizational skills, and problem solving capabilities 
• Proficient at Word and Excel
• Meet background verification requirements 

Send cover letter and resume to: jblackwell@trilogymedwaste.com

Primary Job Responsibilities:

• Unload waste containers from incoming vehicles as well as perform separating and segregation tasks.
• Follow and perform required vehicle decontamination duties.
• Properly stage and/or stack waste containers for scanning and manifest record keeping purposes.
• Place containers on tub wash line for cleaning and decontamination.
• Operate tub wash unit, remove clean tubs from wash unit, inspect tubs and stack for loading onto assigned vehicle.
• Reload clean containers on vehicle and communicate to plant manager when the vehicle is ready to be moved from dock area.
• Ensure plant housekeeping remains clean, organized and immediately addressed (i.e. spills are cleaned up, floors are dry and debris removed from plant floor, etc.).
• Review, adhere and monitor safety guidelines of work being produced and report unsafe conditions to management.
• Actively participate in training activities to gain knowledge and skills to complete job responsibilities.
• Responsible for following company policies and procedures.
• Perform other plant operations as assigned.

This position requires working in an environment where exposure to temperature changes and weather conditions occur often. Physical demands require daily movements of standing, walking, reaching, bending, kneeling, and climbing. Occasionally requires carrying and/or lifting objects weighing 50-100 pounds.

Send cover letter and resume to: acollins@trilogymedwaste.com

Position reports to: Facility Manager

Trilogy MedWaste is currently looking for a motivated and experienced route driver to join the team. All applicants must have the ability to consistently lift containers weighing up to 60 lbs., experience in driving box trucks or comparable vehicles in a metropolitan setting along with great customer service skills.

Applicants must have a clean driving record and pass a criminal background check. This position does not require a CDL license, however an F-Endorsement and DOT Medical Card are desired.

This is a full-time position with 100% of employee's medical benefits covered by the company. We offer competitive pay based on the experience of the hire, paid time off (Vacation/Sick Time/Holiday Pay) and much more.

Our company is growing fast, and we are looking for professional and reliable personnel to grow with us!!

Send cover letter and resume to: lklaassens@trilogymedwaste.com