Explanation of Charges

At Trilogy MedWaste, we are dedicated to continually transforming our business practices to enhance your experience and fulfill our commitment of providing safe, compliant, and dependable waste pickup and disposal services. You can review a breakdown of the charges you may see on your Trilogy invoices below. Exact line items will vary depending on your site and contract terms. 

February 1, 2024: Some customers may see additional ancillary line-item fees on their February 2024 invoices for fees that were inadvertently unbilled in October, November, and December of 2023. We appreciate your understanding and apologize for any inconvenience. Please remit payment for these fees when paying your February invoice. If you have any questions, don’t hesitate to contact the Customer Service Team about this update.

Line item charges:

• Per Container: A per-container charge for waste collection and safe, compliant transfer and disposal of waste.
• Per Pound Service Fee: A per-pound charge for waste collection and safe, compliant transfer and disposal of waste.
• Tariff Pricing: Only in Washington state, this charge is based on the total gallons included in the waste collection and to cover safe, compliant transfer and disposal of waste.
• Tiered/Franchise Pricing: in select geographies only, this charge is based on the number of total containers serviced and safe, compliant transfer and disposal of waste.
• Stop Charge: this rate will be charged each time we visit your site for service. If we visit your site for a scheduled service and there isn’t waste to collect or waste collection is refused, this fee will still be charged.
• Temporary Fuel Surcharge: A flat rate surcharge per service to cover record-high, fluctuating fuel costs and unprecedented inflation, impacting our cost to serve you.
• Install and Removal: A one-time charge for the installation and removal of Trilogy equipment on your site.
• Tax: Varies by state, county/parish, and municipality.

Please note: Depending on your site and contract terms, you may see additional or unique line-item charges. These could include but are not limited to surcharges and fees related to weight of waste, boxes and supplies utilized to service your site, work order and manifest fees, and others.